Privacy Policy

Last updated: June 2026

Information We Collect

We collect information you provide when creating an account, including your name, email address, and payment information. We also collect usage data such as translations performed, glossaries created, and interaction patterns to improve our service. Translation content is processed in real time and not stored beyond your session unless saved to your history.

How We Use Your Information

We use your information to provide and improve our services, process payments, send important updates about your account, and provide customer support. We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256). Your translation content, glossaries, and API keys are stored securely and access is restricted to authorized personnel only.

Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our service is used. You can disable non-essential cookies through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data or request account deletion by contacting our support team. We comply with GDPR and other applicable privacy regulations.

Contact

For privacy-related questions or requests, contact us at support@cloudrix.io.